آراء عملائنا

Kristijan Tino Ivišić

Our Experience with Booking Health and LDG Laboratories: Support, Compassion, and Expertise We’re truly grateful for the incredible support we received from Booking Health throughout our journey. After learning about a promising dendritic cell immunotherapy for my brother's brain tumor, we needed help navigating treatment abroad — and Booking Health was the bridge that made it all possible. From the first contact, everything was handled with care, professionalism, and true human warmth. Our experience at LDG Laboratories with Dr. Gansauge in Berg was exceptional. Dr. Gansauge took the time to thoroughly review my brother’s case, and we were truly impressed by his open-minded, science-based approach and his deep compassion. It was reassuring to be guided by someone who brings both expertise and empathy to the table. The accommodation arranged for us was very comfortable and conveniently located, which helped ease the stress of traveling for treatment. A heartfelt thank you to Claudia, who guided us every step of the way with patience and warmth. Also big thanks to Monica, our medical representative, Julia and Nour, who made all travel and logistics feel seamless, as well as Eren, who was a great help on-site in Burghausen where my brother received supportive infusions at Medias Klinikum while waiting for the DC vaccine. The accommodation was comfortable and well-organized, which really made a difference. Booking Health made a difficult journey easier, and we felt supported at every turn. We can only recommend them to anyone looking for trusted help with medical care abroad. This is just a little note for now — we’ll be happy to write a more detailed review as his journey continues.

Elaine Alexandra Wilson

A first class experience. The entire process from initial enquiry, through organisation of trip, delivery of care was professionally handled throughout. We felt very well supported throughout the process. Organisation of healthcare through Booking Health was excellent and we were expertly guided through the process. Requests for information or assistance by email or telephone were quickly provided. Transport from airport to hotel and for clinic visits was smooth and of excellent quality. Professor Gansauge and his team at LDG laboratories in Berg were highly professional and extremely kind. Our support from Claudia our interpreter was excellent too. This review might read as almost too good to be true but the entire process was of great benefit to us at an extremely difficult time for our family.

Daria Rodgers

We have used Booking health past few years now, my wife has Glioblastoma an aggressive Brain cancer, Booking health are associated with one of the world's leading Immunotherapy Dendritic Cell specialists Professor Gansauge, also top Oncologist interventionist based in Frankfurt. Booking Health are excellent to deal with and very professional, The.Booking Health interpreter Claudia is always outstanding and very helpful, we.would highly recommend to.use Booking health

Saad Lamharhar

We have contacted Ms. Nour to arrange a check-up program for my son, who has been diagnosed with chronic encephalitis sequelae. We have received the invitation letter, which will be used to apply for our visa from Algeria. Thank you so much for your support our family truly appreciates your help.

Dina Levak

We had a really good experience with Booking Health. Nassim did a great job organizing everything and kept us updated every day with medical reports and what was going on. It made the whole process feel much easier. Walid was amazing to he was always with us at the hospital, helping out and making sure everything was taken care of. Big thanks to Nassim, Walid, and the Booking Health team for all the support!

Karl Giere

My wife recently had treatment with Prof. Gansauge, and we are very pleased with the entire experience. Everything went smoothly, and the level of care was excellent from start to finish. A special thanks to Nassim, who did an outstanding job arranging everything. He took care of every single detail from our arrival to our departure from the airport. His organization and support made the whole process stress free and comfortable. We would also like to extend our heartfelt thanks to Claudia for her excellent translation work while we were at the clinic. She made sure communication was seamless and clear at every step. And thank you to Kate as well for her kind assistance during our time there.

Viorica Coroban

Dear booking health Team Dear booking health Team, specially Julia Meinhard, Maria Stern and Regina! I would like to sincerely thank you for the care, professionalism, and attentiveness that supported me throughout the entire journey — from our first contact to the operation and into my recovery. Thanks to you, I was placed in the hands of an exceptional doctors like prof.Weymann, prof.Popov and Asklepios harburg team, and I felt confident and supported every step of the way. The clinic and physician selection, the organization — everything was arranged flawlessly, with great attention to detail and genuine care. Now I am recovering steadily and peacefully. I can breathe freely again — and that’s not only due to medicine, but also to the people who helped me face this experience with dignity and trust. Thank you for the work you do. You don’t just help find doctors — you help people find strength and hope.

Lanetta Arms

My best friends recently underwent treatment with Prof. Anger, and we are extremely pleased with the entire experience. Everything was handled with great professionalism, and the level of care provided from beginning to end was exceptional. A special thanks to Nassim From the moment we arrived until our departure at the airport, he managed every detail flawlessly. His support and attention made the whole process smooth and completely stress-free. We also want to express our sincere gratitude to Walid for his outstanding translation assistance at the clinic.

Margery Sue Steinberg

Caring and knowledgable medical professionals, especially Dr Gansauge. He spent much time with me during treatment discussing my medical needs. Helpful and comforting companionship from Claudia. She anticipated my every need and provided great support. Lovely, kind, caring and competent driver, Sylvie, who always got us where we needed to go on time and in comfort. What a wonderful team!

Peter Joseph Rogers

I rarely write reviews, but feel BookingHealth/MedExpert deserve a mention. The attention I received starting with initial enquiries regarding treatment options until the eventual discharge from the clinic was truly faultless. Tanja (Personal Manager) and Julia (Travel Dept) ensured treatment programs, private transfers to/from the clinic and the assistance of a translator were all perfectly organsied. Moreover, whilst I appreciated the planning , I was especially touched by the genuine empathy shown by all - by those in the office, by the transfer drivers, and by Houda who is not only a very competent linguist, but proved to be invaluable in helping me find my way around the clinic and providing reassuring support. I thank everybody, and will have no hesitation in reaching out again to MedExpert to organise future treatment programs

Jim Metz

I had an excellent experience with Booking Health. Mr. Zizi’s management was professional and well-organized, and when there were problems he was always reachable, which was very reassuring throughout the process. I am especially grateful to interpreter Eren Müller, who was constantly on-site, handling everything so I could stay completely relaxed. At every stage, I knew exactly what was happening and what the next steps would be. Since the treatment was not yet approved in my home country, Booking Health provided the perfect solution.

Eliza Arakelyan

Спасибо Огромное спасибо Вам и всей команде за внимательное отношение, профессионализм и поддержку на каждом этапе. Уважаемые Юля, Мария, Регина. Весь причастный коллектив добрых и ответственных людей: Мы очень ценим вашу работу и ту заботу, которую вы проявили. Спасибо От всей души благодарим за всё! У нас впереди дальння совместная дорога по организации лечения и у нас полная уверенность, что с Вами мы добьемся полнейшего выздоровления от страшной болезни.

Borka Klican-Štih

Exceptional Experience with Booking Health and LDG Laboratories clinic – Personalized, Professional, and Truly Caring We found Booking Health while researching online for advanced cancer treatment options for my mother, who was recently diagnosed with endometrial cancer. After surgery to remove her uterus, ovaries, and both pelvic lymph node chains (left and right), she decided to pursue adjuvant treatment in Germany to receive a higher standard of care than what is available in our home country. From the beginning, the support we received was outstanding. Denis Walter, our personal account manager, called us directly and clearly explained everything — from the medical approach and schedule and what to expect at each step. His professionalism and empathy made a huge difference at a stressful time. Once we moved forward, our medical consultant, Julia Meinhard, stepped in to organize every medical detail — appointments, documentation, communication with the clinic — with speed, precision, and kindness. On site in Germany, we were warmly welcomed by Claudia Nicolovius-Jelinek, our coordinating interpreter, who was an incredible support. She helped us navigate language barriers, transportation, scheduling, and practical concerns — always with patience and heart. My mother received dendritic cell therapy at the LDG Laboratories clinic in Berg am Starnberger See, under the care of Dr. Gansauge and his skilled team. This type of therapy works by using the patient’s own immune cells — dendritic cells — which are collected from the blood, matured and programmed in the lab to recognize cancer, and then re-injected to help the body target the disease. She had one treatment session, during which she received two injections of her personalized dendritic cells, specially prepared from her own blood that had been collected a week earlier. It was quick and painless. Although it’s common to feel mild flu-like symptoms afterward, my mother only felt slightly chilly for a day or two — nothing major and no real side effects. The clinic itself is peaceful, spotlessly clean, and very professional. Dr. Gansauge and especially the nurses were kind, attentive, and clearly experienced. Along with the dendritic cells, my mother received a high-dose vitamin infusion (a “vitamin cocktail”) and a high-dose vitamin D injection to support her immune response. This is just the first stage of her treatment. The second phase — chemotherapy and radiotherapy in Munich — will follow soon and is carefully timed to work in synergy with the immune activation from the dendritic cells. This integrative approach gave us hope, structure, and a plan that feels both modern and personalized. Just days before our trip, my mother suddenly developed lymphedema in her leg — a complication from the lymph node removal surgery. This was unexpected and not part of the original treatment plan. Still, the Booking Health team responded quickly and compassionately. Claudia and Julia, together with the LDG Laboratories clinic staff, made a great effort to find us the right specialists. They arranged manual lymphatic drainage sessions with a professional physical therapist and helped us get custom-made compression stockings — all within a few days. These services were not included in the original treatment package and had to be paid separately, but they were beautifully organized and handled with genuine care. We stayed at Seehotel Leoni, in the village of Leoni by the shores of Lake Starnberg. The peaceful, beautiful setting was incredibly healing. Being able to rest by the lake made a huge difference to our emotional and physical wellbeing. This experience has gone far beyond clinical care — it was personal, compassionate, and very human. I can’t thank Denis, Julia, Claudia, and the LDG Laboratories clinic team enough. They walked with us through every step. I wholeheartedly recommend Booking Health to anyone looking for safe, structured, and supportive cancer care in Europe.

Ali Almoamen

حمد بوعزيز ونسيم دكتور محمد الشمري ما شاء الله عليهم متعاونيين وراقيين وبالخصوص احمد بوعزيز ، حفظكم الله لما يحب ويرضى

Dina Kravchuk

Excellent service. We used a check-up service for a child at the M1 children's clinic in Munich. We flew in from Cyprus, and we organized everything remotely from Cyprus. Maria, the manager, and Elena, the translator, worked with us. We are very grateful to them for their exceptionally attentive approach to our problem and in organizing the survey. At every stage of preparation and during the examination, we felt boundless support and care. I highly recommend this service because it is made by kind, caring and attentive people! We were very satisfied with the results and quality of the examination, everything went beyond all praise. The doctors and the clinic were excellent! The specialists did a very in-depth and attentive examination, the results were thoroughly discussed and they gave us a lot of time! I highly recommend this service if you want to do an examination with high-quality specialists, and the company will take care of all the organization.

Evan Melnyk

Trusted service for all. I am extremely satisfied with my experience using Booking Health. In my home country, I was only offered an invasive treatment option. However, thanks to Booking Health, a much gentler approach was made possible. Prof. Dr. Suckfüll at the Martha-Maria Hospital conducted a thorough examination and determined that a significantly less invasive treatment could be performed. Impressively, the procedure was arranged for the very next day. Special thanks go to the Booking Health team for their outstanding coordination and support—especially Julia, Kate, Nour, and Monica, who guided me through every step with great care and professionalism. Also, a big thank you to our interpreter Eren, who made communication smooth and stress-free. Eren was very familiar with the hospital and the medical staff, which helped ensure that everything went smoothly and efficiently. Booking Health made the entire process seamless.

Ms Jessica Catherine

Excellent communication and steady support throughout the process. Nassim helped us feel at ease planning the trip, arranging excellent transport throughout the whole trip. Sumup Trip Reitzner were our taxi service and were outstanding, as was Claudia, our translator. We were extremely grateful for all of the support and service offered during our experience.

Velichka Dobreva

Dear Julia, Velika, Tímto bych chtěl poděkovat všem kteří se podíleli na organizaci léčení mé ženy Olgy počínaje Ms. Kate Powell, Julia Meinhard, tlumočnici paní Velika Dobreva, řidičům dopravy Jusufovi ve Frankfurtu, panu Karl Heinz Reinhardt a jeho ženě paní Sylvii. Díky jim proběhla organizace celé léčebné procedury naprosto bezchybně a bez problémů. Zvláště bych chtěl poděkovat paní Velika Dobreva za její nejen skvělou tlumočnickou práci ale i za její osobní přístup k mé ženě Olze, doplněný vírou v Boha a vírou v uzdravení. Toto vše by nebylo možné bez skvělých Prof. Vogla a Prof. Gansauge a jejich kolektivů. Velké diky Vám všem Josef Broukal Olga Vondrackova. Gekürzten Inhalt anzeigen

Maria Al Shahrani

A wonderful experience by all standards with Booking Health in Germany. I extend my sincere thanks and appreciation to Ms. Nour, the wonderful coordinator, who was an example of professionalism, sophistication, and kindness. Her care and attention to the smallest details made me feel comfortable and reassured from the first moment of contact. She was supportive in every sense of the word. I also cannot thank Mr. Samir, the distinguished translator, who excelled in facilitating communication and translation with precision and elegance. His refined style and calmness contributed significantly to making the experience smooth and comfortable. I highly recommend working with Booking Health, as I found them to be highly reliable, excellently organized, welcoming from the hotel, and prompt transportation to hospital appointments, along with invaluable follow-up and attention. Thank you from the bottom of my heart for this wonderful experience.

Channa Alperin

I traveled from the United States to Germany for treatment by Dr. Gansauge. I was very nervous about this trip, especially receiving medical treatment and another country. I received amazing treatment by the doctor and all of the stuff affiliated with the doctor as well as the booking company. I highly would recommend this program to anyone looking for an alternative. I would say they are top rated in their services show.